United Van Lines and Star Transfer Moving and Storage care about your personal possessions. We are proud to deliver your belongings in the same condition as when they were originally placed into our care. Our professional packers, skilled van operators contribute to the high standard of quality service our customers rely on. No matter how careful we are, and how many precautions we take, accidental loss or damage may occur. And, the decision to purchase Transit Value Protection should be no different than purchasing homeowners insurance for the contents of your home. For peace of mind, you wouldn't be without it.
To meet the particular needs of our customers we offer two levels of Transit Value Protection, to protect your possessions against accidental loss or damage. Please read the following and select your option carefully.
Option A: Released Value Protection
We offer, as required by the Motor Carrier Act, at no additional charge, “Released Value Protection”, which covers your possessions to a maximum value of $0.60 per pound, per article. This means that if a lost or damaged article weighs 100 pounds, the maximum amount payable to you by the carrier for loss or damage to that item will be $60.00. For example, a dining room chair weighing 30 pounds, has maximum protection of $18.00 ($.60/pound X 30 pounds).
If the lost or damaged article was packed in a carton by a Bekins Moving & Storage Packer, the maximum amount payable is calculated on the total weight of the packed carton. For example, a 5 pound lamp packed in a china carton weighing 65 pounds, has maximum protection of $39.00.
We have the option of repairing the item to your satisfaction or replacing that item up to the maximum protection under Option A. In the unlikely event of a total loss (by fire, for example) your maximum protection would be $0.60 for each pound of the actual weight of your entire shipment of household goods. Example: 8000 pound shipment X $0.60/pound = $4800.00.
Released Value Protection, although not recommended, may be adequate if you have alternate insurance coverage on your household possessions that provides complete all risk protection during loading, unloading, transportation, and storage. To avoid confusion, check with your own insurance agent.
Option B: Replacement Value protection
Many families want the peace of mind and the advantage this additional protection offers. That is why Star Transfer Moving and Storage and United Van Lines designed a Replacement Value Protection plan for maximum coverage at an affordable price. Replacement Value Protection simply means that if the damaged household item cannot be repaired to its original condition it will be replaced with a new one of like kind and quality at today's market price. This protection is limited only by the amount of valuation you select. It is important, therefore, that you recognize and establish the realistic replacement value of all your possessions.
Our only requirement is that your shipment be protected at minimum coverage of not less than $10.00 per pound of the actual weight of your household possessions. In the case of a hourly rated (local) move, not less than $10.00 per pound of the estimated weight. For example, if the actual total weight of your household items is 10,000 pounds, you must apply replacement cost coverage of not less than $100,000. (10,000 pounds X $10.00/lb.)
All items with a value of over $5,000 must be listed separately and the replacement cost of each item identified separately on/with the Bill of Lading. The total value of these items must be in addition to the required minimum coverage of $10.00 per pound of household goods weight.
